Do I need an account to play?
Some games allow guest play, but a free account lets you save progress, chips, and purchases — and keeps everything synced across your devices.
Can I play on multiple devices?
Yes. Log in with the same account on any supported device and your progress, chips, and game history will sync seamlessly.
How do I recover my account?
Use 'Forgot Password' on the login screen to reset via email. If you no longer have access to your registered email, contact support with your registered details.
Why was my account suspended or restricted?
Accounts may be suspended for:
- Cheating or exploiting game mechanics
- Fraudulent activity or disputed purchases
- Abusive or inappropriate behaviour
- Violation of our Terms of Service
If you believe your account was suspended in error, contact support and we will review your case.
How can I delete my account?
Contact our customer support team to request deletion. Your account and data will be removed in accordance with our data retention policy. This action is permanent and cannot be undone.
Can I link social media accounts?
Yes. Link your Facebook or Google account in Account Settings for faster login and access to exclusive social bonuses on some promotions.