How do I claim promotional rewards?
Most promotions are informed through lobby popup or email. Some require a manual claim through the Promotions section. Always check the promotion details to confirm whether action is needed.
Can promotions be exchanged for real money?
No. Promotional rewards are virtual chips for entertainment only. They have no real-world monetary value and cannot be withdrawn, exchanged, or redeemed for cash or prizes.
Do bonuses expire?
Some bonuses have an expiry window displayed when you receive them. Daily bonuses reset every 24 hours. Promo code bonuses are credited immediately and do not expire once applied.
Can promotions expire?
Yes. Promotions have validity periods. Unused rewards may expire after the promotion period ends. The expiry date is always shown in the promotion details.