Can I purchase additional virtual chips ?
Yes. Optional chip packages are available in the in-game store. All purchases are optional — free chips are available daily. Purchased chips are for entertainment only and provide no financial benefit.
Are in-app purchases secure?
Yes. All purchases are processed through trusted platforms:
- Apple App Store (iOS)
- Google Play Store (Android)
- Authorised third-party processors for web purchases
We never store your payment details. All payment information is handled entirely by Apple or Google.
I purchased chips but did not receive them. What should I do?
Contact our support team and provide:
- Your user ID or registered email
- Your purchase receipt or transaction ID
- The date, time, and amount of the transaction
Can I get a refund on purchased chips ?
Refund eligibility is governed by the platform used. App Store purchases follow Apple's policy; Google Play purchases follow Google's policy. Generally, purchases are non-refundable unless a technical error occurred.
Are purchases required to play?
No. Purchases are entirely optional. You can enjoy all core games using free chips earned through daily bonuses, missions, and events.